Role Summary

The Lead QA Engineer will own end-to-end quality assurance across the Synth product portfolio. This role combines strategic QA leadership with hands-on execution in automation, manual, load, smoke and end-to-end testing. The Lead QA will build and manage a high-performing QA team, define testing frameworks, and ensure release reliability across all modules.

Key Responsibilities

• Own QA strategy across all Synth products and releases

• Lead and manage QA team including planning, mentoring and performance tracking

• Define and enforce QA standards, processes and testing best practices

• Design and execute automation frameworks for web, mobile and APIs

• Oversee manual, automation, regression, smoke and end-to-end testing

• Plan and execute load, performance and stress testing

• Ensure release readiness through structured test cycles

• Collaborate with product, development and DevOps teams

• Drive defect tracking, root cause analysis and prevention

• Establish CI/CD quality gates and automated pipelines

• Maintain QA documentation and test reporting dashboards

• Improve release velocity without compromising quality

• Own UAT coordination and production validation testing

Required Skills

• Strong experience in QA leadership and team management

• Expertise in automation frameworks (Selenium, Cypress, Playwright or similar)

• API testing experience (Postman, RestAssured or equivalent)

• Load testing knowledge (JMeter, Gatling or similar tools)

• Experience in CI/CD QA integration

• Solid understanding of SDLC and Agile processes

• Strong debugging and analytical skills

• Experience in test strategy planning and execution

• Familiarity with large and cloud-based systems

• Excellent communication and cross-team coordination

Preferred Skills

• Experience testing ERP or enterprise platforms

• Knowledge of mobile testing frameworks

• Exposure to DevOps pipelines and cloud deployments

• Performance engineering mindset

• Security and compliance testing awareness

Experience

• 7+ years in QA

• 2+ years in QA leadership or team management

Success Metrics

• Release stability and defect leakage reduction

• Automation coverage growth

• QA cycle time improvement

• Team performance and delivery consistency

• Production incident reduction